Who Will Buy Your Professional Services?
By: Sandy Barris

Are you an engineer, IT consultant or a dentist? How about a business coach, facilities manager, project manager or any of the thousands of professional services wanted by millions of businesses?

Have you recently been downsized or layed off? Or, have you retired and are climbing the walls wanting to get back in the game.

If so, stop and pull out your magic wand, wave it around a few times and imagine creating the perfect professional services business —without fear of failing—what would it look like?

Got it pictured. Now, take your magic wand and break it in half because whatever professional service business you choose to create, you’ll always be in sales and marketing business.

Why, because if you won’t market and close business deals, you’ll have a rough time staying in business.

Of course, one of the keys to your success in a professional service business is knowing, without a doubt, who will want and can afford to buy whatever it is you are offering.

One of the ways to get started is to figure out what and who the perfect client may look like to you:

• What business niche are they in?
• What markets do they serve?
• Who supplies that business niche with goods & services
• Where is that niche located?
• Are there enough businesses in that niche to be profitable?
• Can they afford your services?
• Who would recommend their products or services

Answer these questions and you’ll be well on your way to discovering exactly who’ll want your services.

Next, market to your perfect client using many different marketing approaches. Some will work better than others. Some will start out like gang busters then fad off. Others will crash and burn with no ROI. It’s all good because every success and failure is a lesson and brings you closer to succeeding in your business.

The key here is to create an overall marketing strategy that includes 15 or more marketing tactics. The more marketing tactic you try, the greater your chance of getting in front of the perfect future client.

Keep in mind people absorb information in different modes. Some people like information presented verbally. Talk to them face-to-face; send them a CD/DVD or an Mp3 they can listen to in their car.  Others want info visually; they like to see videos, graphs, charts and pictures to fully understand what you offer.

You should test many different marketing tactics.

• Build an optimized website and use the Internet to describe the benefits of your service using video, audio and the written word.
• Go to networking events.
• Approach your suppliers for referrals.
• Host webinars and pod casts because they are the 21 Century brochure.
• Grow your database
• Email market your growing database
• Create a local Pay-per-click internet marketing campaign
• Develop a social media marketing plan
• Join LinkedIn, Facebook and 3-4 of the other top SMM sites.
• And that’s just the tip of the iceberg.

Whatever marketing you do, provide a compelling reason to try out your services. If a future client has a choice between many similar services or does not have a compelling need to buy your service, your company will not grow fast.

Targeting big business? Your ideal future client may be hidden deep within the corporate structure. Professional service providers have sometimes found it was easier to sell at a department level rather than target the CFO.

But, it can pay to go to the top first, so you can name drop to the rungs down under. Granted, it’s a lot harder to get to the CXO’s. Is it worth the effort, you’ll have to be the judge. Now, keep in mind that when you do get in front of the CXO, birds of a feather flock together and it could be your ticket into many more C-level opportunities.

Discover what your perfect future client looks like, and how to get in front of him/her and you’ll be well on your way to growing a successful professional service business.

I hope you don’t mind me sharing  a short story with you about what happened on July 5th, 1998.

While on a family vacation, my wife Amy and I with our four kids straggling behind made our way to see Mount Rushmore for the first time.

We had to park about a mile away because there were a ton of cars and couldn’t get any closer.

Now, picture this, we had already been on the road for about 3 weeks, a bit tired, had seen many American treasures and were very excited to be at Mount Rushmore.

As we approached, all of a sudden, we rounded a curve and there was George’s nose. The biggest nose we’d ever seen. Of course, I took a quick snap shoot (Took about an hour of serach the box with all the old photos and finally found it. Showed up in the second from last enveope).

We kept walking and walking, seeing more and more of the great presidents, getting bigger and bigger as we got closer and closer.

Finally we made it to the entrance, went in and the place was packed. People everywhere.

Turns out that the official Fourth of July Celebration was rained out the day before and we walked into the rescheduled Fourth of July Celebration.

So we walked in further, made our way to the seating area, not a seat in sight except a roped off row or two about 10 rows up.

Being one to rarely follows the rules, we made our way and sat in that row. Other’s followed and in moments, the row was filled.

Within ten minutes, the master of ceremonies started making announcements about the program that was about to start.

I gotta tell you, it was amazing, the presentation and program took about an hour and a half. There was music, dancing and celebration.

All along, the sun was going down, getting darker and darker.

Mt Rushmore July 5th, 1998 W0W!

Then suddenly, from behind the presidents, a loud boom, fireworks starting. And they got bigger and bigger. Exploding behind and shining on the rocks. Illuminating the Presidents. The fire works went on for a very ling time. Booming. Cracking. Showering us with magicial colors. It was amazing.

After the grand finally when the fireworks faded away and the smoke hovered low, my wife looked at me, my kids looked at me, tears running down my cheeks, my shirt wet, they asked why I was crying.

I was too choked up to explain my feelings to them at the time.

Anyway, that moment I’ll never forget the patriotic feelings I had.

How proud, lucky, and appreciative I was to be an American living in America. And, to be there, with my family, of all places on Earth or in America we could have been on that early July day. Wow.

You see, I just had to share this with you because every 4th of July this fond memory comes flooding back. Once again bringing tears of gratitude, appreciation for all who have been kind enough to let me be part of their life.

Thanks for allowing me to be part of your life.

Now, what fond memories do you recall of your past 4th of July’s?

What will you have gratitude and appreciation for on this 4th of July?

Go out and create your great memories of this 4th of July 2009.

And may they be fond memories that you’ll be proud to carry with you, tell your friends and family over and over for many more 4th of July’s to come.

How much do you love your clients and their business?

Even more importantly, how much do you love helping your clients?

How passionate are you about it?

I have met so many business owners over the years who are just not very passionate about what they do or sell.

This makes me wonder, “Why did they go into business in the first place?”

Having passion for your business is an essential part of successful marketing.

In fact, the passionate drive to succeed is a huge factor in the success of any business.

If you love what you are doing, then your success will be so much greater than what you will achieve if you don’t.

Whether or not you are truly excited about what your business has to offer will be very evident to all of your customers and prospects. It will come across in every¬thing that you do, in all of the words that you write, and in how you speak about the products/services that you offer.

If you really believe in your business, then your intensity will be transferred to your employees in the amount of effort that they put forth, and to your cus¬tomers and prospects in a way that will increase their interest in your products/services.

If you are passionate about what your business does, the result will be more sales. It does not matter what motivates your passion, whether it is making money, or loving the “in-charge” feeling that you get with self-employment, or enjoying the freedom of setting your own hours.

If you maintain a love and passion for your business, you will find that many people will want to do business with you, both now and in the future. Passion breeds success, and success breeds more success.

If you don’t love what you are doing—if you are not totally passionate about it—then go find something else!

“Passion is everything.”
-David Copperfield

People will have a hard time believing you if you don’t have passion for what you are doing. Your clients and prospects can sense it in you when you don’t believe in what you are marketing.

You might fool them once, but you won’t fool them twice.

Be passionate about your business. It will catch on fire.

What are you doing to show how much you love what you do and the things that you sell?