Before I get into deadlines, let’s come up with a friendlier word that lacks the connotations connected to your nearest funeral parlor.  From now on, I will refer to a deadline as due date.  Doesn’t that sound much better and not nearly as dreadful?

So you have your marketing plan, marketing calendar, marketing ideas, and, hopefully, marketing yourself, advertising plan together and a punctual person to hire.  You are well on your way to having the foundation to a successful way to market you and your business.

You’ve taken the reins on all these aspects. Now it comes down to when you deliver your product or service.  Some due dates are simple.  If you are a distributor for say, locally grown fruits and vegetables, it is the farmers that will tell you when your product will be ready to be picked up and delivered.

Other fields, and frankly, most other fields, you are doing the work.  It is all on you.  We all want to tell the client they can receive their goods or services right away! Tomorrow!  It’ll be done next week. But, like I have written before, “Life Happens” and, you know what, let it happen.  Enjoy it.  Here are a few ways how to enjoy the life and ways to keep you sane while being kind to the due dates.

DO NOT PUT UNREALISTIC DUE DATES ON YOURSELF.

This is an obvious one, but is it?  Many people, especially self-employed, tend to feel like they must be full of stress and anxiety in order to feel like they are being productive and pushing themselves.

Self-employment is just that and it is tough to gage what other people are doing in your field and how fast, so the solution to legitimizing oneself? The marketing problem here is the: “Do it faster, tell the client you can do it faster for less money” scenario.  It’s the American way.  Don’t.

This is an admirable marketing goal, but speed costs and what are you willing to spend or sacrifice?  Many times the quality of the work deteriorates or it is a completely unenjoyable, unfulfilling process.  Nine times out of ten this pain stake is translated somewhere in the work delivered.

Take your time.  You are worth the wait.  Make the best of the task at hand and market yourself in delivering the best work.  If it takes you a few extra days then you think someone else producing the same work is, so what.  Odds are you will get better at your craft if you take your time and the turnaround time will naturally increase.  Which leads me to….

DO NOT GIVE YOUR CLIENT AN UNREALISTIC DUE DATE.

Even if you do start turning work out faster as you get increasingly comfortable in your work, does not necessarily mean you need to tell the client an earlier due date.

Again, life happens and it is a life to enjoy.  Give yourself a few extra days to produce your work and, who knows what you can accomplish beyond your clients expectations with that time. Give yourself the time to make errors, learn and most importantly…time to blow your client away with a quality product or service.

The worst feeling is telling your client you are going to be later then you anticipated.  We all do it, but try to prevent that conversation from happening.  It falls right in line with your new punctual self.  You are on time to your meetings and on time with your due dates.  These are valuable traits and word will spread fast through the grapevine about you.

WIGGLE ROOM FOR THE TIME SENSITIVE DUE DATE CRUNCH.

Particularly in the marketing and advertising realm, some jobs are very time sensitive and tight due dates are impossible to avoid.  Another huge reason to give yourself some wiggle room when stating a realistic completion date.

Now, all of a sudden, you are the person that produces great work on a timely basis AND the person that can deliver when a client is in a crunch.  That’s a strategic and truthful marketing and advertising plan.

If you have too many tight due dates because you want to be the fastest to deliver, then when a client comes your way saying, “I need this now!” you won’t be able to accept the work without most likely, delaying all your other due dates.  This will screw up the reputation of meeting deadlines you have worked so hard to earn.

BE BETTER THEN THE STEREOTYPES.

A few days ago, I saw a commercial for, I think a Gillette air freshener.  It is advertised to last 30 days but may last longer.  Parallel to this statement is a guy that is redoing this couples kitchen and they both say it is going to last longer.  The guy says their kitchen will be done in a month and the couple says that it will last longer.  Sure enough, the air freshener and their kitchen rehab last 60 days.   It’s great advertising, marketed towards all of us who know that many people don’t meet their due dates.

Certain professions, we all get that it will probably take longer then what is quoted.  Be better then the stereotype your profession may have or, as usual, people anticipating that it will take longer to see a job completed.

I recommend not giving a due date immediately.  Go home and give it some careful thought and consideration to everything that could happen (including life!).  If you think about it and communicate the reasoning behind your due date, the client will have a better understanding of what steps it will take to meet the deadline and respect the thought you put behind it.

People love honesty, integrity and seeing a job meeting the deadline.  My personal gauge, is if I think something is going to take me three hours, I triple that time first thought to 9 hours.  Maybe the task at hand won’t take me 9 hours, but the bottom line is I covered myself, maybe have some extra time to let life happen and have a happy client on my hands.

I hope this helps you to meet your due dates, think about how your want to market and advertise yourself,  and to have fun doing it.

I hope you don’t mind me sharing  a short story with you about what happened on July 5th, 1998.

While on a family vacation, my wife Amy and I with our four kids straggling behind made our way to see Mount Rushmore for the first time.

We had to park about a mile away because there were a ton of cars and couldn’t get any closer.

Now, picture this, we had already been on the road for about 3 weeks, a bit tired, had seen many American treasures and were very excited to be at Mount Rushmore.

As we approached, all of a sudden, we rounded a curve and there was George’s nose. The biggest nose we’d ever seen. Of course, I took a quick snap shoot (Took about an hour of serach the box with all the old photos and finally found it. Showed up in the second from last enveope).

We kept walking and walking, seeing more and more of the great presidents, getting bigger and bigger as we got closer and closer.

Finally we made it to the entrance, went in and the place was packed. People everywhere.

Turns out that the official Fourth of July Celebration was rained out the day before and we walked into the rescheduled Fourth of July Celebration.

So we walked in further, made our way to the seating area, not a seat in sight except a roped off row or two about 10 rows up.

Being one to rarely follows the rules, we made our way and sat in that row. Other’s followed and in moments, the row was filled.

Within ten minutes, the master of ceremonies started making announcements about the program that was about to start.

I gotta tell you, it was amazing, the presentation and program took about an hour and a half. There was music, dancing and celebration.

All along, the sun was going down, getting darker and darker.

Mt Rushmore July 5th, 1998 W0W!

Then suddenly, from behind the presidents, a loud boom, fireworks starting. And they got bigger and bigger. Exploding behind and shining on the rocks. Illuminating the Presidents. The fire works went on for a very ling time. Booming. Cracking. Showering us with magicial colors. It was amazing.

After the grand finally when the fireworks faded away and the smoke hovered low, my wife looked at me, my kids looked at me, tears running down my cheeks, my shirt wet, they asked why I was crying.

I was too choked up to explain my feelings to them at the time.

Anyway, that moment I’ll never forget the patriotic feelings I had.

How proud, lucky, and appreciative I was to be an American living in America. And, to be there, with my family, of all places on Earth or in America we could have been on that early July day. Wow.

You see, I just had to share this with you because every 4th of July this fond memory comes flooding back. Once again bringing tears of gratitude, appreciation for all who have been kind enough to let me be part of their life.

Thanks for allowing me to be part of your life.

Now, what fond memories do you recall of your past 4th of July’s?

What will you have gratitude and appreciation for on this 4th of July?

Go out and create your great memories of this 4th of July 2009.

And may they be fond memories that you’ll be proud to carry with you, tell your friends and family over and over for many more 4th of July’s to come.

Do you know what happens if you don’t use what you learn?

You lose it. It’s gone, forgotten!
And all it takes is 21 days.

I heard this long ago.

Since then, I have proven it to myself through personal experience.

It’s easy to forget what you have just read, listened to, or watched on a DVD or video.

There are many distractions in life, and it’s very easy to put things aside.

Last week, I received a quote in an e-mail that said, “Knowledge that’s not being used is like having no knowledge at all.”  If this is true, and IMHO it is, then it is important to start, immediately,  using what you are learning from whatever source you learn from, right away.

Try one idea, and then another.

Take notes as a reminder of the ideas and concepts.

Reread these secrets and the notes that you’ve taken while reading them until the ideas are fixed permanently in your memory.

“To make sure this goal was achieved, I created eight laws of learning; namely explanation, demonstration, imitation, repetition, repetition, repetition, repetition, and repetition.”
- John Wooden

One famous marketing Gooroo (I refuse use his name because he doesn’t practice what he preaches) once said that he has read Scientific Advertising—a self-published book by Claude Hopkins first issued more than 50 years ago— at least 30-40 times.

According to this Gooroo, he pulls out a new nugget or different spin on an idea each time that he reads Hopkins’ book.

How much of what you told yourself you should be trying have you forgotten this week?

Can you ever say “Thank You” too much?

Everyone loves to know they are appreciated.

The right gift lets your clients know that their friendship and business is important to you and helps cement your relationship.

The best client gift takes your client’s personal interests into account and impresses him with your thoughtfulness and sincerity.

While giving client gifts during the holidays is popular, you’ll find that clients appreciate them any time of year.

Give your clients gifts any chance you can get. Birthdays. Holidays. Important events in their lives. They will be remembered for a long, long, long, long, long time.

Silent gratitude isn’t much use to anyone.
G.B. Stern

Be creative, A box of chocolates, a magazine subscription, Tickets to the movies.

How about a gift certificate to Starbucks, Home Depot or Office Max
But, here’s my rub about giving gift certificates to specific businesses…
why aim your client to spend their money at a business of your choice? Let them choose.

Here are a few Gift Ideas:
•    Custom made gifts
•    Gift certificates to events or services you know for sure that  they would enjoy
•    Send edible enjoyment: cookies, cakes, cheeses presented with class
•    Flowers, on Monday so they last all week or living plants that sometimes last for years
•    Books or magazine subscriptions relating to interests or hobbies

Warning: Be sure to look into the gift-giving policies of your clients’ companies before sending along your present.

Sadly, some companies have a “no gift” policy for their employees, and it could lead to an embarrassing situation if they must refuse your gift for this reason.

Now, how will you thanks your clients for their friendship and business?

Does your business communicate a positive attitude?

Do you have a written “Mission Statement” that explains what your business is about?

Does this statement represent the vision, purpose, and aspirations that your business communicates to the world?

More importantly, do you tell your customers and prospective clients about your mission statement in every marketing effort that you create?

What should this statement include?
Typically, it will include your USP or SOB (statement of benefit). It also will include what “attitude” your business is trying to communicate.
Is your business and marketing attitude friendly, exclusive, or inviting?
Is It classy, low-priced, or responsive?
The list could be endless.

“Ability is what you’re capable of doing.
Motivation determines what you can do.
Attitude determines how well you do it.”
- Lou Holtz

It is important how you integrate your attitude into your marketing.
If the public sees and hears your positive attitude, then they will know and understand that you are proud of what you sell.

They also will know that you are very serious about your business and are willing to go the extra mile to keep them happy.

Your attitude should tell them that your business is ready to be their sole source —their “go-to” solution.

Your attitude should be communicated in everything that you do and say. If each of your marketing efforts is consistent and professional, then prospects will pick up on your attitude.

When the statements that you make in your marketing efforts are positive and consistent, your clients and prospects should understand that you will deliver on them.

This builds their confidence in you and will increase your sales. Consistency and attitude are the keys to getting people to remember your business.
Do you know what your company’s attitude is?

Are you getting this message to your customers and prospects every day?

Do you ask yourself regularly, “Is this information reaching my clients?”

What Makes Your Business, Products, And Services Unique?

It is very important to think in terms of what your business can do for the prospective customer.

A Unique Selling Proposition (USP) is the first marketing effort that you should think about for your business. Your USP is written to separate your business from your competition. It does this by telling the world what is unique about the product/service that your business offers.

Your USP should create tension, desire, and urgency in the reader’s mind. Written in one clear, concise sentence, your USP should be the essence of what you are offering.

Your USP should come immediately to your client’s mind when s/he thinks of your products/services.

Can you provide three compelling reasons for doing business with your company? For example, “Fast, cheap, and good” or “Simple, easy, and lucrative.” Your USP then should answer these questions: “How fast?” “Why is it easy?” “What’s so cost effective about it?”

Your USP should be good enough to be used as a headline in any of your marketing efforts. The best USPs are written so tightly that not a single word can be changed.

Here are some examples of great USPs:
“Good to the Last Drop;”
“Takes a Licking and Keeps on Ticking;”
“Fresh Hot Pizza Delivered in 30 Minutes, Guaranteed;”
“Because So Much Is Riding on Your Tires.”

I bet that you can name the companies to which these USPs belong.

Does your business have a concise, unique, and effective USP?

Why should someone buy your products/services?

Dan Kennedy, the author of many marketing and business books, including How to Make Millions with Your Ideas: An Entrepreneurs Guide (Plume, 1996), asks an important question: “Why should I choose your business/products/service over any/every other competitive option available to me?”

This question should help you to open up your mind and get you thinking about your USP. It should give your customers a complete answer to this question.

Does yours?

If you have a problem answering the vital question of why someone should choose to do business with your company, then it will be even harder for your clients and prospects to answer it. This will make it hard for him/her to buy whatever it is that you are selling.

Do you know if your customers realize why they should be buying from your company?

What are the benefits of your products/services?

Sometimes it’s hard to come up with anything unique about your business, so it may be easier for you to express the benefits that you offer to your clients.
H. Brad Antin and Alan Antin, the authors ofSecrets from the Lost Art of Common Sense Marketing (Antin Marketing Group, 1992), have devised an alternative to developing your USP.

They call it a “Statement of Benefit,” or SOB.

Ask yourself, what are the real benefits that people get when they buy from me? Dig deep. Try to identify the biggest benefit of, or the hidden benefits in, doing business with you.

Only after you learn the real reasons why people decide to buy from you can you package and present your information to your buyers from their own perspective. When you do this, you can crush the competition.

When your client or prospect is looking for an answer to a specific problem, your SOB should be able to answer it. Here are two examples of great SOBs: “When it Absolutely, Positively Has to Be There Overnight” and “Melts in Your Mouth, Not in Your Hand.” Your SOB should lead your client or prospect to you.

What “benefits” solve your client’s problems?